Infosys Hiring Service Desk/ Customer Service Process | graduates job | freshers job | OFFICE JOB |
•Infosys Cerner Released an advertisement for recruitment for the post of Service Desk/ Customer Service Process, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
⭕ABOUT Infosys:-
•Infosys BPM is a Business process management company based in India. It was established in 2002. The firm’s headquarters are in Bengaluru. Anantha Radhakrishnan has been CEO of the firm. Infosys is its parent organization. As of now, the total number of employees working with the firm is 56,770.
_____________________________
💢Company:- Infosys.
💢Job Position:- Service Desk/ Customer Service Process.
💢Experience:- freshers and Experienced both can apply.
💢Job type:- OFFICE JOB.
💢Job timings:- 8-9 hours.
💢Gender:- Male & female both can apply.
💢Age limit:- NA.
💢Salary:- Up to 6/- LPA (Expected).
💢Job location:- ACROSS INDIA.
💢Important Dates:-
🪄Application Begin:- Already Started.
🪄Last Date:- ASAP Before link expired.
💢Selection process:- Interview Based.(shortlisted candidates).
💢Interview Details & Venue :-
•Interview Date & Time: on 21st December 2022 (10.00 AM till 12 PM).
•Venue: Scheme No 151 & 169 B Village Bada Bangarda and Tigariya Badshah Super Corridor Tehsil Hatod, Indore, Madhya Pradesh – 453 112.
⭕Post details | eligibility criteria | qualification | key skills.
💢1:- Service Desk/ Customer Service Process:-
•Qualifications:- Bachelor degree in any stream. (Post graduates also apply).
•Batch: 2018/ 2019/ 2020/ 2021/ 2022.
•Experience:- (Desirable).
•Experience 0-4 years in relevant field.
⭕Job profile and responsibilities of Service Desk:-
•Minimum 1 year work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams, BIOS.
•Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.
•Knowledge on Service requests and incidents and should be able to communicate the difference between Service Requests and Incidents.
•Knowledge of Incident Management lifecycle.
•Aware of current role SLA and Metrics handled.
⭕Job profile and responsibilities of Customer Service Process:-
•Excellent communication skills to attend/resolve client issues on calls/chat/mail.
•Communication scale – CEFR :: B1, C1, C2.
•Open to work in 24*7 and work from office environment.
•Analytical problem solvers who will understand issues and to resolve customer issues.
•Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently.
•Being proactive and show the utmost respect for customer’s time.
•Good time management, ensuring all contacts with customers add value.
⭕How to apply Hiring of Infosys Service Desk/ Customer Service Process:-
∆Application Procedure:-
•All India Candidates can Apply For this Infosys recruitment.
•Click on the below Apply Now link.
•Then You will be redirected to the career page of the Infosys Company:-
•Read all the details and Fill all the required details in the form.
•Click on the Submit Button.
•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
_________________________
⭕Apply link:- Click here
❤️❤️❤️❤️❤️❤️❤️❤️
More jobs updates:-
_____________________________
Thank You.😊
Kindly Share with your friends also.